Boarding Requirements and Information
Rates and Hours:
Hours for Drop-Offs and Pick-ups:
In order to ensure a safe and enjoyable stay for your pets, we require the following:
We require that your veterinarian's name and phone number be on file while your pet is boarding with us. If you do not currently have one, we can provide you with names of local veterinarians. However, it is your responsibility to choose a veterinarian you feel comfortable with and trust.
We encourage you to bring your kitty's favorite toy or bed to make his/hers stay as comfortable as possible.
We charge by the day, whether your cat arrives in the morning or afternoon. If check out by check-out time the following day and you will not be charged for that day. Check-out time is 9:45AM on Monday, Wednesday, Thursday, and Friday and 10:00AM on Saturday and Sunday.
We accept cash or check. We do not take credit cards at his time. By not paying fees to large credit corporations, we can pass the savings on to you by charging reasonable rates for outstanding service.
Check-ins, check-outs or tours are not available on the following holidays: New Year’s Day, Easter, July 4th, Halloween, Thanksgiving and Christmas. We will still be caring for our boarding guests, but are not accepting pick-ups, drop offs, or tours.
We require that every kitty guest be current on Rabies and Distemper/FVRCP. For outdoor cats, we require proof of Feline Leukemia Vaccine, or a negative Feline Leukemia test done within the last 30 days. We require all of our clients to bring a record of veterinary administered vaccinations showing their cat is up to date. Massachusetts law states that ALL cats must be up to date on the Rabies vaccine.
Please advise us of any medication(s) your cat is on before you board with us, so we can discuss their needs with you. There is a $4.00 fee per day for medication administration.
Because many cats don't adapt well to an abrupt change in food, we recommend that you bring their own brand of food.
We request that all cats be on a form of flea preventative. We take great care to ensure that our facility remains clean and flea free. When we accept a cat for boarding, we assume it comes to us free of fleas or at least without a client's knowledge of their cat having them. If we find a cat has fleas while in our care, we will treat them with an externally administered flea product; the cost of this will be added to your boarding bill. If you have any concerns about fleas, we highly recommend that you treat them prior to boarding and inform your veterinarian.
We require a deposit of 50% during the busiest times of the year. These times include: Memorial Day Weekend thru Labor Day weekend, February and April School Vacation Weeks, Thanksgiving week, Christmas/New Year's week.
Cancellation Policy for Holidays and the Busiest Times:
If you give us 10 days notice of your cancellation, we will return your deposit. If cancellation is 3-9 days before boarding we will put a credit in your file for the entire amount of the deposit, which will be applied toward your next boarding visit. If your cancellation is 48 hours or less, your deposit will be forfeited.
Please contact us for more information or if you have special concerns for your pet's boarding.